[Sev 2] Unable to sync Account Lists to LinkedIn

Incident Report for NextRoll

Resolved

This incident has been resolved.

Posted Feb 21, 2025 - 14:58 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 20, 2025 - 16:41 PST

Update

We are continuing to work on a fix for this issue.

Posted Feb 19, 2025 - 11:27 PST

Identified

Issue:
There is currently an issue with Account Lists, where audiences cannot sync with LinkedIn.

Impact:
- Unable to push Account Lists' audiences to LinkedIn.
- In some instances, the LinkedIn Ad Accounts settings might indicate that the integration has been disconnected.

Next Steps:
Engineering teams have identified the cause of the issue, and are working toward resolution.

Posted Feb 19, 2025 - 08:17 PST

This incident affected: RollWorks (RollWorks Target Accounts).