All Systems Operational
Ad Servers and Pixel Servers Operational
API Operational
AdRoll Operational
90 days ago
100.0 % uptime
Today
AdRoll Dashboard ? Operational
90 days ago
100.0 % uptime
Today
AdRoll Ad Campaign ? Operational
90 days ago
100.0 % uptime
Today
AdRoll Email Campaign Operational
90 days ago
100.0 % uptime
Today
AdRoll SQL ? Operational
90 days ago
100.0 % uptime
Today
AdRoll Subscription Signup Operational
90 days ago
100.0 % uptime
Today
Adroll Pro ? Operational
90 days ago
100.0 % uptime
Today
RollWorks Operational
90 days ago
100.0 % uptime
Today
RollWorks Impact Overview Dashboard Operational
90 days ago
100.0 % uptime
Today
RollWorks Campaigns Operational
90 days ago
100.0 % uptime
Today
RollWorks Playbooks Operational
90 days ago
100.0 % uptime
Today
RollWorks Target Accounts Operational
90 days ago
100.0 % uptime
Today
RollWorks Sales Insights Operational
90 days ago
100.0 % uptime
Today
RollWorks Sales Automation & Contact Data Operational
90 days ago
100.0 % uptime
Today
RollWorks API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
WHAT:
We'll be performing a production campaign database maintenance on Wednesday, April 24th, 2024 at 4:00 pm PDT, and expect full function to be restored by 5:00 pm PDT.

IMPACT:
During this maintenance window, the following features and related APIs used by both AdRoll and RollWorks will be impacted (unavailable or slower than usual):

- Proxy campaigns (view/edit)
- Playbook campaigns (view/edit)
- Social Integration campaigns (view/edit)
- Spendtracker
- Attributions API
- Audience metrics API (demographics, pageviews, etc.).
- Smartpacer

Posted on Apr 17, 2024 - 11:56 PDT
WHAT:
We'll be performing maintenance for the AdRoll Email database and its Redis instances next Thursday April 25th, 2024 at 3:00 am PDT – and expect full function to be restored by 4:00 am PDT.

IMPACT:
During this maintenance window, the following features and related APIs used by AdRoll customers will be impacted (unavailable or slower than usual):
- AdRoll Email campaigns
- AdRoll Email API

Posted on Apr 18, 2024 - 14:28 PDT
WHAT:
We'll be performing a Segment production database maintenance next Thursday, April 25th, 2024 at 6:00 pm PDT, and expect the full function to be restored by 7:00 pm PDT.

IMPACT:
During this maintenance window, the segment db and audience-segment API, which are used to create, update, read, and delete audiences (segments) may be unavailable or slower than usual.

Posted on Apr 18, 2024 - 12:43 PDT
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 06:00 PDT
Scheduled - WHAT:
We'll be performing a Target Accounts production database maintenance next Thursday April 18th, 2024 at 6:00 am PDT, and expect full function to be restored by 7:00am PDT.

IMPACT:
During this maintenance window, the following features and related APIs used by RollWorks customers will be impacted (unavailable or slower than usual):
- Audience account lists
- Contact lists
- ICP

Apr 11, 16:32 PDT
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Resolved - This incident has been resolved.
Apr 11, 08:19 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 10, 11:08 PDT
Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 02:00 PDT
Scheduled - WHAT:

The Engineering team is scheduling work on the database that powers our Brand Awareness products on March 10th for a 30 minute window.


IMPACT:

During this time, all Brand Awareness products may appear unavailable or slower than usual, and may result in sporadic transient outages. This includes Web Lookalike, Contextual and, Demographic & Interest.

Apr 4, 02:27 PDT
Apr 9, 2024

No incidents reported.